FAQs
Frequently asked questions
When are weekly menus posted?
Weekly Menus are posted by early afternoon each Wednesday for the following week. There are times when it goes up earlier, so there is usually a Facebook and Instagram post stating that it is ready.
If I'm ordering more than one delivery, when do you need my order?
For those ordering for more than one delivery, orders must be in by 9:00 Saturday morning
When do you need my order and can I order in advance?
For one delivery, orders must be placed by 9:00 am the day before you would like your delivery. Once the menu is up, you may order as far in advance as you would like - the earlier the better
When do you deliver?
Deliveries to homes from Tequesta south through Palm Beach Gardens will occur before 7:15 am
Where do you deliver?
Currently, we deliver from Hobe Sound and south through and to West Boca.
How are the meals delivered?
Meals are delivered early in the morning in an insulated bag with several re-usable gel packs. The bag and gel packs should be left outside on the day of your next delivery to be picked up and reused.
Are there delivery fees?
Yes, there are several different ones, based on where you live. For instance, it is $2 for the week's worth of deliveries in Abacoa, and $12 if you live in West Boca
When do you stop taking orders for the same week?
Though menus currently are delivered Monday through Friday every week, orders must be received by 6:00 pm on Tuesday
Are there ever substitutions on the menu?
Due to the volatility of the produce and seafood market, last minute menu adjustments are inevitable. I will do whatever possible to substitute like (or better) ingredients in these situations.
I live in a gated neighborhood. How do you get inside?
If your neighborhood has a gated entrance with a keypad, please be sure to put the gate code in the comment section. If you live in a guarded community, you MUST put the Company name on your list of approved visitors. If we are denied entry and you don’t answer your phone, you will have to retrieve your food from me or wait until the following delivery day in your area.
How do I reheat my meal?
Breakfast: Place entire container, including the lid into a preheated 325 degree oven for approximately 12-15 minutes. If in a hurry, meals may be microwaved for 1 ½-2 minutes, or until hot
Main Course Meals: Place entire container, including the lid into a preheated 325 degree oven for approximately 17-20 minutes. If in a hurry, meals may be microwaved for 2-2 ½ minutes, or until hot
Family Sized Meals: Plae entire container, including the lid into a preheated 325 degree oven for approximately 25-30 minutes. If in a hurry, meals may be microwaved for 3 1/2-4 minutes